Frequently Asked Questions

What is included in the swaddle set?

All swaddles include matching headwear. The product description will also reference if this is a matching topknot beanie or a headwrap. Some products allow for extra headwear to be purchased at the time of ordering for an additional cost, these can be found under the ‘Headwear’ dropdown.

How can I pay for my order?

We accept EFT or Credit Card (see below re: PayFast).
Please select your method of payment at checkout.

What is PayFast?

PayFast is a payments processing service for South Africans and South African websites. PayFast enables easy, secure and instant transfer of money between online buyers and sellers.

Are parcels sent by courier?

All parcels are dispatched with our preferred Courier partners. This is a door-to-door service. We do not use the South African Postal Service.

Will my package include a tracking number?

All parcels are dispatched with a tracking number and the tracking number will be communicated to you by email once the parcel has been dispatched.

How long does delivery take?

Central locations (major cities) 1-3 working days
Outlying areas (outer regions) 2-4 working days

If you require further information on delivery, please email

My order has not arrived yet, who can I contact?

Please email

Do you offer international shipping?

Unfortunately, at the present time, we don’t. However, if you have relatives or friends within South Africa, we can ship to a preferred daytime delivery address anywhere in South Africa.

Do you offer wholesale to stockists?

For any wholesale queries, please email

Colours may vary. Please note important information regarding colour(s) of products.

Please Note: Actual colours may vary. This is due to the fact that every computer monitor, or device screen, is calibrated differently and has a capability to display colours in a different way from monitor to monitor, or screen to screen.

All photographs used on our website are original high resolution images received from our professional photographers. We try to display all of our products as life-like as possible, but please understand the actual colours and prints may vary slightly on your monitor as opposed to the actual product.

Couldn’t find the answer you were looking for? Email us at and we will be happy to help with any queries you may have.